Terms of service

BDTrimsART Terms of Service

Last Updated: August 28, 2026

OVERVIEW

Welcome to BDTrimsART.

The terms "BDTrimsART," "we," "us," and "our" refer to BDTrimsART. We operate the website bdtrimsart.comand offer products, information, content, features, and related services through our online store (collectively, the "Services").

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from BDTrimsART.

By visiting our website, placing an order, creating an account, submitting custom artwork, or otherwise using our Services, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use the Services or place an order.


1. ELIGIBILITY AND USE OF OUR WEBSITE

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence or that you have permission from a parent or legal guardian to use the Services.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for activity conducted through your account.

You may not use our website or products for any unlawful or unauthorized purpose.


2. OUR PRODUCTS

BDTrimsART specializes in made-to-order decorative skateboard art decks and related artwork and accessories.

Because many of our products are individually produced, finished, or customized after an order is placed, minor variations may occur between individual products.

Such variations may include differences in:

  • Color

  • Print placement

  • Pattern positioning

  • Wood grain

  • Surface appearance

  • Finish

  • Dimensions

  • Texture

  • Artwork positioning

These reasonable manufacturing or artistic variations do not necessarily constitute defects.

We make reasonable efforts to display product colors and images accurately. However, colors may appear differently depending on your monitor, phone, tablet, display settings, lighting conditions, and other factors.

We cannot guarantee that the color displayed on your device will exactly match the physical product.


3. DECORATIVE SKATEBOARD ART

Unless a product listing expressly states otherwise, BDTrimsART skateboard art decks are sold primarily as decorative artwork and wall décor.

Products marketed as decorative art decks are not represented as complete skateboards or as being suitable for riding, tricks, transportation, competitive skating, or other sporting activities.

Mounting hardware, trucks, wheels, bearings, grip tape, or other skateboard components are included only when expressly stated in the applicable product description.

Customers are responsible for following appropriate installation and mounting instructions.


4. MADE-TO-ORDER PRODUCTS

BDTrimsART products are generally made to order.

We do not necessarily maintain finished inventory of every artwork or design displayed on our website.

Production begins after an order is received and may include printing, cutting, finishing, coating, curing, inspection, assembly, and packaging.

Our typical production timeframe is approximately:

7-14 business days before shipment.

Production time may vary depending on:

  • Design complexity

  • Quantity ordered

  • Customization

  • Material availability

  • Current production volume

  • Equipment or production conditions

  • Finishing or curing requirements

  • Holidays or unusually high demand

Some products may be completed sooner, while custom or complex orders may require additional time.

Business days generally exclude Saturdays, Sundays, and U.S. federal holidays.


5. PRODUCTION TIME VS. SHIPPING TIME

Production time and shipping/transit time are separate.

The 7-14 business day production timeframe refers to the approximate time required to manufacture and prepare your order before it is transferred to the shipping carrier.

The shipping method selected at checkout applies to the transportation of the package after production is completed.

For example, selecting a two-day shipping service does not mean that a made-to-order product will be manufactured and delivered within two days.

Purchasing expedited shipping does not expedite production unless BDTrimsART expressly agrees to expedited production before the order is placed.


6. TRACKING NUMBERS AND PRE-SHIPMENT STATUS

A shipping label and tracking number may be generated before production of your order has been completed.

In some cases, we create shipping documentation when an order enters production so that the order can move efficiently through our production and fulfillment process.

Therefore, receiving a tracking number does not necessarily mean that your package has shipped.

Tracking may initially display statuses such as:

"Label Created," "Pre-Shipment," "Shipping Label Created," "Carrier Awaiting Item," or similar language.

These statuses generally indicate that shipping information has been transmitted to the carrier but the carrier may not yet physically possess the package.

Your tracking information should begin updating after production is complete and the package has been physically transferred to and accepted by the shipping carrier.

For purposes of these Terms, an order is considered shipped when the merchandise is physically transferred to the carrier, not when a shipping label or tracking number is generated.


7. ORDERS

Submitting an order constitutes an offer to purchase products from BDTrimsART.

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including in cases involving:

  • Product availability

  • Pricing or listing errors

  • Suspected fraud

  • Payment authorization problems

  • Material availability

  • Production limitations

  • Shipping restrictions

  • Intellectual property concerns

  • Customer-submitted artwork that we cannot legally or practically reproduce

Payment authorization or receipt of an automated order confirmation does not necessarily constitute final acceptance of an order.

If we cancel an order that has been paid for and no amount is properly owed, we will issue the applicable refund.


8. CUSTOM AND PERSONALIZED ORDERS

BDTrimsART may offer custom artwork, personalization, special colors, custom graphics, custom sizing, or other modifications.

Custom work may require an additional design fee.

Any applicable custom design fee will be disclosed before or during the ordering process.

Unless otherwise stated, design fees are non-refundable once design work has begun, because they compensate us for time spent creating or preparing artwork specifically for the customer.

When a design proof is provided, the customer is responsible for carefully reviewing:

  • Spelling

  • Names

  • Dates

  • Colors

  • Layout

  • Dimensions

  • Artwork

  • Orientation

  • Other customization details

Production may begin after customer approval.

Once a custom design has been approved and production has started, changes may require additional fees and may not always be possible.


9. CUSTOMER-SUBMITTED ARTWORK

If you submit photographs, illustrations, logos, names, trademarks, graphics, text, designs, or other content for a custom order ("Customer Content"), you represent and warrant that:

  1. You own the Customer Content or have permission to use it;

  2. You have the necessary rights to authorize BDTrimsART to reproduce it;

  3. Our use of the Customer Content to fulfill your order will not violate another person's copyright, trademark, publicity, privacy, or other rights; and

  4. The Customer Content does not violate applicable law.

You grant BDTrimsART a limited, non-exclusive license to reproduce, modify, resize, crop, format, print, manufacture, and otherwise use the Customer Content as reasonably necessary to design, produce, fulfill, and support your order.

We reserve the right to decline any custom request that we reasonably believe may infringe intellectual property rights or violate applicable law.


10. DESIGN PROOFS

When applicable, BDTrimsART may provide a digital design proof before production.

Digital proofs are intended to show the general layout and appearance of the proposed product.

Colors displayed electronically may vary from the finished physical product.

Once a customer approves a proof, the customer accepts the spelling, layout, design, and other visible details shown in that proof.

BDTrimsART remains responsible for producing the item substantially according to the approved design, subject to reasonable manufacturing and material variations.


11. PRICING

All prices are displayed in the currency indicated on our website.

Prices may change without notice.

The price charged will generally be the price displayed when the order is submitted, subject to correction of obvious pricing or technical errors.

Unless otherwise stated, product prices do not include:

  • Shipping

  • Sales tax

  • Customs duties

  • Import taxes

  • Brokerage fees

  • VAT/GST

  • Other government or carrier charges

These amounts may be calculated separately where applicable.


12. PAYMENT

You agree to provide accurate and authorized payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be performed by Shopify or other third-party payment processors.

BDTrimsART does not necessarily directly receive or store complete payment-card information.


13. SHIPPING

Orders are shipped according to our separate Shipping Policy, which is incorporated into these Terms by reference.

Shipping carriers may include USPS, UPS, or other domestic or international carriers.

Estimated delivery dates provided by BDTrimsART, Shopify, or a carrier are estimates unless expressly identified as guaranteed.

Once a package has been accepted by the carrier, transportation and delivery are performed by that carrier.

Carrier delays caused by weather, transportation disruptions, customs, holidays, incorrect routing, or other circumstances outside BDTrimsART's reasonable control may affect delivery times.


14. SHIPPING DELAYS DURING PRODUCTION

We make reasonable efforts to ship orders within the production timeframe stated on our website.

If circumstances arise that prevent us from shipping within the timeframe promised at the time of purchase, we will handle the delay in accordance with applicable law.

Customers may have the option to agree to an applicable delay or cancel an unshipped order for a refund where required by law.

For U.S. online orders, FTC rules generally require sellers to have a reasonable basis for advertised shipping times and to provide customers with appropriate options when those shipping commitments cannot be met. (Federal Trade Commission)


15. INTERNATIONAL ORDERS

BDTrimsART may ship to select countries outside the United States.

International delivery times can vary substantially.

After an international shipment leaves our facility, transportation may involve multiple postal systems, carriers, customs agencies, or delivery partners.

BDTrimsART cannot control:

  • Customs processing times

  • Border inspections

  • International carrier delays

  • Local postal-service delays

  • Delivery schedules in the destination country

International transit estimates are not guaranteed unless expressly stated otherwise.


16. CUSTOMS, DUTIES AND TAXES

International customers are responsible for understanding the import requirements applicable to their destination.

Orders may be subject to customs duties, VAT, GST, import taxes, brokerage charges, handling fees, or other charges imposed by government authorities or carriers.

Unless expressly stated otherwise during checkout, these charges are the responsibility of the recipient and are not included in the product or shipping price.

BDTrimsART does not control these charges.


17. SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address.

This includes, where applicable:

  • Street number

  • Street name

  • Apartment number

  • Unit number

  • Suite

  • Building

  • City

  • State or province

  • Postal/ZIP code

  • Country

If you discover an address error, contact us as soon as possible.

We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made after fulfillment processing begins.

Packages returned because of an incorrect, incomplete, refused, or undeliverable address may be subject to additional shipping charges if the customer requests reshipment.


18. LOST, MISSING OR DELIVERED PACKAGES

If tracking indicates that a package was delivered but you cannot locate it, please first:

  • Check the delivery area;

  • Ask household members;

  • Ask neighbors;

  • Check with building management, concierge, reception, or leasing personnel; and

  • Contact the delivering carrier or local postal office.

Carriers may have GPS, delivery-scan, or other information not visible through public tracking.

If the package still cannot be located, contact BDTrimsART and we will review the circumstances.

Lost-package claims will be handled according to our Shipping and Refund Policies and applicable law.


19. DAMAGED PRODUCTS

Please inspect your order promptly after delivery.

If your product arrives damaged, contact us and provide:

  • Order number;

  • Photographs of the product;

  • Photographs of the shipping package;

  • Photographs showing any visible shipping damage; and

  • Any other information reasonably necessary to evaluate the issue.

Please retain the packaging until the matter has been resolved because a carrier may request photographs or inspection.

Depending on the circumstances, an appropriate resolution may include replacement, partial refund, or refund.


20. RETURNS AND REFUNDS

Returns, exchanges, refunds, and eligibility requirements are governed by our separate Return & Refund Policy, which is incorporated into these Terms.

Customers should review that policy before purchasing.

Do not return merchandise without following the applicable return instructions.


21. CUSTOM PRODUCT RETURNS

Because custom and personalized products are manufactured specifically for an individual customer, they may not be eligible for return or exchange due solely to:

  • Change of mind;

  • Color preference after approval;

  • Customer-provided incorrect information;

  • Customer-approved spelling;

  • Customer-approved design;

  • Customer-selected dimensions; or

  • Other customer-approved customization.

This limitation does not eliminate rights you may have under applicable law or remedies for products that arrive damaged, defective, materially different from an approved design, or incorrectly produced by BDTrimsART.


22. ORDER CANCELLATIONS

Because our products are made to order, production may begin relatively soon after an order is placed.

Cancellation requests should therefore be submitted as quickly as possible.

We cannot guarantee cancellation after:

  • Custom design work has begun;

  • Materials have been specially ordered;

  • Custom artwork has been created;

  • Production has otherwise started.

Any cancellation rights required by applicable law remain unaffected.


23. BDTRIMSART INTELLECTUAL PROPERTY

Unless otherwise indicated, the BDTrimsART website and its original content, including photographs, artwork, graphics, product images, text, logos, designs, product presentations, videos, and other creative material, are owned by or licensed to BDTrimsART.

They are protected by applicable copyright, trademark, and other intellectual-property laws.

Purchasing a physical BDTrimsART product does not transfer copyright or other intellectual-property rights in the underlying artwork.

Unless expressly authorized in writing, you may not reproduce, manufacture, copy, distribute, commercially exploit, sell reproductions of, or create derivative commercial products from BDTrimsART artwork.


24. TRADEMARKS AND THIRD-PARTY RIGHTS

Third-party names, trademarks, vehicle names, logos, artwork, or other intellectual property appearing on the Services remain the property of their respective owners.

Reference to a third-party brand does not necessarily indicate sponsorship, affiliation, endorsement, or authorization unless expressly stated.


25. REVIEWS, PHOTOS AND FEEDBACK

If you voluntarily submit a review, testimonial, product photograph, suggestion, or other feedback to BDTrimsART, you represent that you have the right to submit it.

To the extent permitted by law, you grant BDTrimsART permission to use voluntarily submitted reviews, photographs, and feedback for purposes including:

  • Customer service;

  • Product development;

  • Website presentation;

  • Social media;

  • Advertising; and

  • Marketing.

We will not knowingly represent materially altered feedback as an authentic customer statement.


26. PROHIBITED USES

You may not use our website or Services to:

  • Violate applicable law;

  • Commit fraud;

  • Infringe intellectual property;

  • Transmit malicious software;

  • Attempt unauthorized access to our systems;

  • Harvest personal information;

  • Misrepresent your identity;

  • Interfere with website operation;

  • Submit unlawful or infringing custom content; or

  • Use the Services in a manner intended to harm BDTrimsART, its customers, or third parties.

We reserve the right to restrict access to the Services where reasonably necessary to protect our business, customers, or systems.


27. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, payment processors, carriers, social networks, or other services.

Those third parties operate independently and may have their own terms and privacy practices.

BDTrimsART is not responsible for third-party websites or services except to the extent required by applicable law.


28. SHOPIFY

Our online store is hosted through Shopify.

Shopify provides the technology that enables us to operate the online store, but purchases made from BDTrimsART are transactions between the customer and BDTrimsART.

Your use of certain Shopify functionality may also be subject to Shopify's applicable policies and terms.

Shopify Terms of Service


29. PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

Because our store uses Shopify and other service providers, certain information may be processed by those providers as necessary to operate the website, process payments, fulfill orders, prevent fraud, and provide related services.

Please review our Privacy Policy for additional information.


30. ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, incorrect photographs, pricing errors, incorrect descriptions, availability errors, or other inaccuracies.

We reserve the right to correct errors and update information.

If an error materially affects an order you have already placed, we will contact you where appropriate and provide options consistent with applicable law.


31. AVAILABILITY

We reserve the right to modify or discontinue products or designs.

Displaying a product on our website does not guarantee indefinite availability.

Materials, colors, artwork, finishes, hardware, or manufacturing processes may change